Response from Vistaprint Customer Care Team:
We're extremely sorry to hear about the blurry banner you received; that’s very disappointing. We strive for 100% customer satisfaction and when your expectations aren’t met, we’re committed to making it right. Upon checking on your account using the user's email address from the submitted review, the last order made was 8/25/2022. Furthermore, we recommend contacting our support at 1-866-207-4955 and providing your order number, so they can work with you to find a solution that you'll be happy with, whether that means reprinting your order at no additional cost or crediting your account, so you can place a new order. You can be assured that we will forward your feedback to the right team for review and improvement.