Travel with Confidence
When you’re ready to travel again, we're here to support you. Your safety, as well as the safety of our employees and partners, has always been our top priority, which is why physical distancing, mask-wearing, and cleaning measures have been put in place on all of our tours. Our Travel with Confidence policy features added health and safety procedures from the moment you arrive to the moment you leave, without taking away from having the time of your life. The policy will evolve as time goes on and as we continue to monitor local public health recommendations, but what won’t change is our commitment to keeping you safe as you explore our big, beautiful world.
G Adventures has received the World Travel and Tourism Council’s Safe Travels stamp, which provides travellers with assurance that we have implemented health and hygiene protocols that are aligned with WTTC’s Safe Travels Protocols .
As a major contributing partner in the creation of these recommendations, G Adventures is proud to be implementing ATTA's COVID-19 Health & Safety Guidelines , developed in collaboration with Cleveland Clinic, across all our tours.
Health & Safety Protocols
for our National Geographic Journeys toursLearn more
Safety first, second, third, fourth...
Smaller is better
Our groups have always been small (usually 12 travellers) to encourage connections, access places overlooked by larger groups, and to give you plenty of personal space — even before physical distancing. We will continue to foster connections with newly created measures to keep you and everyone you meet safe. For added confidence, you can also Book Your Bubble and take a tour with friends and family using one of our Private Travel options.
Our Chief Experience Officers ensure you have the time of your life, including keeping you safe and happy, and seeing that protocols are followed. With their local knowledge, 24/7 support from field staff, and health and safety training, they do everything they can to make sure you enjoy your adventure. While we know our travellers join us from countries with differing guidelines on COVID-19 protocols, we ask that you adhere to ours on tour, as well as those set by local governments. Your CEO helps you follow these guidelines in order to help keep everyone as safe as possible.
Whether on the road or the high seas, our private vehicles and boats will now feature daily assigned seating and undergo daily deep cleaning of all surfaces. Hand-sanitizer and masks will be required every time you board and travel in the vehicle.
We have always selected our accommodation partners carefully and now we are working with them to create new procedures to further protect your health and safety. Because we travel in small groups, we stay at smaller hotels — which often means fewer guests.
Good (and safe) eats
Food is half the reason we travel (let alone leave the house), so we know how crucial it is that you feel safe whenever we stop for a meal. We will continue to only include eating experiences on tour where good hygiene is maintained and physical distancing can now be practiced.
More about the policy
Before you join us
Travel-Ready Tours & Vaccinated Tours
All travellers must meet the requirements of our Travel-Ready Tours or our Vaccinated Tours. On Travel-Ready Tours, all travellers must be fully vaccinated or have a negative COVID-19 test within 96 hours before the first day of the tour. On Vaccinated Tours, all travellers must have received a full COVID-19 vaccination. Click here to learn more.
If you test positive for COVID-19 within 14 days of departure, flexible rebooking terms will be made available so you can change to a future departure. For full details, see our Book with Confidence page.
All travellers and CEOs must have received a full COVID-19 vaccination with the final dose given at least 14 days prior to the start of the tour, or a negative PCR test within 96 hours prior to the welcome meeting on the first day of the tour.
All travellers and CEOs must have received a full COVID-19 vaccination with the final dose given at least 14 days prior to the first day of the tour.
Our Global Connection Officers
Our GCOs (the people who answer when you call us) are available to help with any questions you have prior to your trip, so you can feel confident and safe before leaving. No matter what time of day, they're there to respond to you. They'll be up to date on local regulations and restrictions and can guide you through your travel process as smoothly as possible. And if you don't feel well before travelling, there's our Book with Confidence policy that helps you reschedule your trip for when you do, which they can help you with too (terms & conditions apply). If you book flights with us and there are any changes, rest assured that the team will support you by making new arrangements on your behalf.
Be prepared before your departure
Our GCOs will do their very best to ensure you’re feeling comfortable, confident, and well-informed before you start your trip. There are, however, certain things that are the responsibility of the traveller. These include obtaining the proper entry documents for the country you’re visiting, as well as understanding the most up-to-date travel and health requirements and restrictions for all destinations relevant to your trip (which can change frequently). To help you prepare for your trip, we’ve compiled all the important pre-departure information you need to consider, plus additional travel advice to make your planning that much easier and enjoyable. And don’t forget that — in addition to your regular packing list items, like passports and local currency — you will need to pack your own face masks and hand sanitizer as well, which are required on all of our tours.
Our groups have always been small. This offers security, access, camaraderie, and a connection with your destination you won't get by travelling on bus tours or on your own. Our average group size is 12, ensuring our travellers can engage with each other without being squeezed together like sardines — and that was before physical distancing became a reality. Plus, if you have 8 or more friends you’d like to adventure with, you can reserve the entire trip!
Book Your Bubble with Private Travel
Take one of our existing Off-the-rack tours with as few as eight people from your Bubble or travel by yourself, with a friend, or a smaller group on your own customized TailorMade adventure and enjoy all the added health and safety measures of our Travel with Confidence policy. Learn more about Book Your Bubble with Private Travel.
My own room
If you’re joining one of our small group tours on your own, good on ya! If you are a solo traveller sharing a room with someone, we will do our best to ensure they will be your roommate for the entire journey to support distancing efforts. We have My Own Rooms available as an extra option for tours (pending availability), and we’ll be offering more of these at more affordable prices to make it even easier to have a bit more space. We do encourage travellers to consider purchasing My Own Room for added peace of mind (and the gloriousness of your own personal bathroom) during the current COVID-19 pandemic.
Pre-tour screening and flexible booking terms
Before joining one of our tours, all travellers must complete a COVID-19 Pre-Screening form, which ensures you’re feeling healthy to travel. We also require that all travellers departing on or after October 1, 2021 must either be fully vaccinated or test negative for COVID-19 prior to arriving with the group. If you test positive within 14 days of departure, flexible rebooking terms will be made available so you can change to a future departure. For full details, see our Book with Confidence page.
When you arrive
Our Chief Experience Officers
Our CEOs are responsible for ensuring you have the time of your life while keeping you as safe as possible. Here’s how they’re ready to do that:
- They’re trained in First Aid, CPR, and other safety protocols
- They’re supported by the field staff in our offices around the world who are well-equipped to handle emergencies
- They can help you find local clinics if you're feeling sick
- They’ll receive ongoing training to ensure they are up to date on all health and safety policies during these evolving times
- They have extensive local knowledge to proactively help you navigate wherever you’re travelling
- Their local knowledge allows for greater flexibility when it comes to knowing the best time to visit certain highlights to avoid crowds whenever possible and suggesting the restaurants with the strictest hygiene practices or those where you can reserve your own table or room in advance
- They’ll wear face masks when necessary based on local guidelines and recommendations, and they will remind you of when to wear yours as well.
You & your fellow travellers
Our travellers' safety and wellbeing is our biggest concern. If you're not feeling well before your departure, we have a Book with Confidence policy that provides you with flexibility and freedom to delay leaving until you’re back to 100% healthy (terms & conditions apply). All travellers prior to departure will be required to undergo a self-directed online COVID-19 Pre-Screening form which may lead to required testing prior to joining the group. With the new Travel-Ready policy, the group (including the CEO) must either be fully vaccinated or test negative for COVID-19 prior to arriving with the group. Speak to your GCO or travel agent for more details. All travellers will also be required to self-screen daily for symptoms and inform the CEO should any symptoms arise. If you have a fever or any other symptoms on tour, or are in close contact with someone who is experiencing symptoms, or test positive for COVID-19, you will be required to have a doctor or a negative COVID-19 PCR test clear you before rejoining us. In these instances, the CEO will enforce our Travel With Confidence policy and travellers are required to abide by the CEO’s instructions. All travellers are required to bring masks with them and wear them on vehicles and wherever physical distancing of a minimum of six feet (two metres) is not possible. We'll make every effort to have hand sanitizer available, but we recommend bringing your own.
While on tour
Planes, trains, automobiles and more
Small private transport vehicles
- Every surface in our well-kept fleet of private vehicles will get at least one daily deep cleaning
- Each traveller will have a daily assigned seat
- Hand-sanitizer and a mask will be required every time you board and travel in the vehicle
- Masks will be required to be worn while on board the vehicle
- Every surface will get at least one daily deep cleaning
- High-traffic areas will receive more frequent cleaning
- Hand-sanitizer or hand washing will be required every time you board the boat, as well as before and after meals
- To support physical distancing, meals may have assigned seating and there will be assigned slots for activities and rooming
- Masks will be required on-board whenever physical distancing of a minimum of six feet (two metres) is not possible.
- Your crew is trained in health and safety measures (including food handling) and all cooking staff will follow up-to-date advice from health authorities
- Use of local transportation will be limited wherever possible. Please reference the Trip Details for each individual tour for specifics
- If local transportation is used, precautions will be followed in adherence to local health and safety regulations to keep our travellers safe and sound.
- Masks will be required to be worn while on board
Where you'll be staying safe
We’ve always carefully selected our accommodation partners for their high standards and local roots. We are working with our accommodation partners to optimize their health, safety and cleanliness procedures, as well as creating additional measures for physical distancing. Here are some of the things we’re working on to help keep you safe:
- Daily deep cleaning and disinfecting of all surface areas inside your room with extra cleaning on light switches, door handles, TV remotes, and thermostats
- No hotel staff will enter your room after it has been cleaned
- Increased frequency of cleaning and disinfecting of all public restrooms and all surfaces in public areas. This might include the closure of public spaces such as gyms, bars, restaurants, and meeting rooms for periods throughout the day
- Wherever possible, our groups will stay on the lower floors to limit elevator use
- Hotels will implement physical distancing protocols in line with local regulations
This is just the beginning of our commitments to keeping you sleeping safe and sound. We will continue to evolve and roll-out these and additional policies as needed.
A good & safe place to eat
We have always carefully selected our food service partners and worked closely with them to ensure they are meeting health, safety, and cleanliness standards with their facilities, staff training, and food preparation and delivery. Wherever possible, we will reserve separate tables or private rooms at the restaurants we visit, opt for more "al fresco" opportunities when we can (gotta love that fresh air!), and ensure breakfasts can be “grab and go” boxes, while avoiding family style or self-serve buffets for meals. We want you to feel comfortable and safe as you savour every last bite.
You’ve always had freedom and flexibility to do your own thing on our tours with optional activities and experiences. Now, you’ll still have those options with added measures to keep you healthy and safe. All equipment for activities on tour, including hiking poles, camping supplies, life jackets, snorkels, etc., will be cleaned thoroughly at least once a day and disinfected between use. When travellers are responsible for putting up their own tents on camping itineraries, you will be given the supplies required to disinfect your gear. We will also do our best to make activities and highlights stops happen during non-peak hours, so you can have fun and feel safe no matter what you’re doing. Masks will be required whenever physical distancing of a minimum of six feet (two metres) is not possible.
Before you leave
A healthy goodbye
If you’re not feeling well at the end of your tour for any reason, let your CEO know and they can help get you access to medical care and support. Because we want you to head home after a life-changing experience feeling just as good (let’s be honest, way better) than when you left. We understand that some of our travellers may be required to complete COVID-19 testing at the end of their tour to meet entry requirements on returning home. Our CEO’s will also be on hand to help answer questions and to help organise local tests where required.